Global Biopharmaceutical Company

After 2020, a prominent biopharmaceutical company in Switzerland reassessed its workplace strategy to adapt to new attendance patterns and ways of working. By 2022, the company shifted its focus from individual desks to collaborative spaces, creating the need for an efficient personal storage solution. While other sites had experimented with different locker systems, none met the project’s technical, security, and usability requirements.

An initial trial with mechanical locks proved inadequate, prompting the search for a digital solution. Through a Steelcase contact, the company discovered Vecos. While there were initial reservations about the system’s sophistication, the extensive office renovation presented the perfect opportunity to integrate Vecos’ smart lockers.

Seamless Integration & Positive User Adoption

As the company introduced Vecos’ smart locker system, concerns about user adaptation lingered. However, from the moment the lockers were deployed, the transition was remarkably smooth. Employees quickly embraced the system, appreciating its ease of use and flexibility.

The Facilities Management (FM) team, initially apprehensive about potential challenges, was impressed with how effortlessly the lockers integrated into daily operations. “Throughout the process,” the client shared, “Vecos offered stellar support, addressing concerns with clear, prompt responses.” The digital locker solution proved intuitive, eliminating the friction often associated with new workplace technologies.

Smart Features Enhancing Workplace Efficiency

One of the standout features was the ‘share locker’ function, which allowed employees to allocate lockers dynamically rather than relying on assigned, static storage. This flexibility proved invaluable in a workplace shifting towards collaborative spaces. Employees could easily find available storage when needed, while the FM team could manage and optimize locker use without unnecessary complexity.

Additionally, the Vecos Releezme platform provided a centralized, user-friendly interface for managing the locker system. Facilities teams could monitor usage, adjust access settings, and troubleshoot issues in real time, significantly reducing administrative burdens.

Adapting to User Needs: Accessibility & Customization

Beyond functionality, Vecos’ solution also demonstrated its adaptability to user needs. Post-implementation, the company identified and addressed an accessibility concern—color-blind users had difficulty distinguishing the green indicator lights on available lockers. To enhance usability, the team adjusted the lights to white, ensuring a more inclusive experience for all employees.

These refinements showcased Vecos’ commitment to not only providing a robust storage solution but also continuously optimizing it based on real-world feedback.

A Lasting Impact on Workplace Storage

The introduction of smart lockers marked a significant improvement in the company’s office environment. The system seamlessly blended into the newly designed workspace, supporting the transition from traditional desks to a more dynamic and agile office model. Employees experienced greater convenience, while the FM team benefited from a streamlined, low-maintenance solution that enhanced workplace efficiency.

This successful collaboration reinforces Vecos’ reputation as a leader in smart storage solutions. By delivering a system that adapts to evolving workplace needs, Vecos has helped create a flexible, user-friendly environment—one that supports employee satisfaction and the company’s broader vision for the future of work.