Project coordinator

Who are we?

Employees are happier and more productive when they can work when, where and how it best suits them. And we’re making this possible for millions of people every day. With our smart locker systems, we’re on a mission to enable the world to work dynamically. With already over 1 million global daily users of our system, we have the privilege to work on fantastic workplaces. For clients such as Nike, Deloitte, Microsoft, SAP, Unilever, PwC and GSK. We’ve established ourselves as market leader and are working hard to maintain and expand that competitive edge.

But with Vecos, it’s not just about our advanced technology. Our working culture and the team’s wealth of talent make the winning combination. That’s how we remain market leader and trendsetter in smart locker systems.

What you’ll do?

You’ll be the operational backbone for two departments: Field Operations and Customer Onboarding. You’ll make sure everything is in place for our engineers and onboarding managers to execute their projects efficiently. You’ll bring structure, follow up, spot gaps and connect the dots.

Your scope is wide, but your impact is direct:

Field Operations:

• Maintain contract overviews for all external partners.
• Monitor and update engineer certifications.
• Coordinate training and certification via our Vecos Academy.
• Support with FieldBuddy administration (NAV/BC).
• Be the go-to contact for engineers regarding FieldBuddy App issues.
• Ensure all US teams and international partners are under contract.
• Monitor recurring issues and help organize structured follow-up with the FieldOps team.
• Manage photo/video documentation.
• Support SLA administration.
• Import terminal data into FieldBuddy via internal reporting.

Customer Onboarding:

• Trigger onboarding-related actions (e.g., trainings, site visits).
• Push administrative project status updates (e.g., status 400).
• Centralize document templates, welcome emails, planning forms.
• Manage project file documentation and stock data.
• Liaise with cabinet builders on lock installation needs.
• Review and process partner timesheets and material reports.

Cross-functional:

• Centralize and maintain product documentation.
• Follow up on competitive analysis updates.
• Coordinate product introduction and documentation flows.
• Handle returns and route them to the correct teams.
• Keep drawings organized and accessible.
• Support overall process quality reporting.

You know where things stand, what’s missing, and who needs to act.

Who are you?

You’re someone who thrives in a support role where no day is the same , but you always keep your cool. You have a sharp mind for detail, a proactive work attitude and love creating clarity and structure for others.

We think you’ll fit right in if you have:

• Strong administrative skills and work experience in an operational or project-based environment.
• Excellent organizational talent — able to juggle multiple workflows without losing overview.
• Solid communication skills, both written and spoken.
• Fluency in English. Dutch, German and/or French are a plus.
• A strong sense of ownership: you don’t wait, you act.

What do we offer?

• A permanent role in a fast-growing international company with a dynamic culture.
• The opportunity to build this role into your own domain of expertise.
• Work in a hybrid, flexible setting, with our Eindhoven HQ as your base.
• Real impact in how we scale and support our project delivery operations.
• You’ll be part of a supportive team that values initiative and celebrates success together.

Apply Now