Service & Support
Our Service Desk team can provide you with service via e-mail, telephone or remote support via TeamViewer with regards to our Releezme locker managementsystem and our hardware.
Eindhoven Hightech valley
Esp 237, 5633 AD Eindhoven, The Netherlands
Available on working days between 8:30 a.m. and 5:00 p.m.
Do you need remote support?
Vecos uses TeamViewer to provide you with the best remote support and to install solutions effectively, if you have opted for the locker management system: Releezme On-premises. It's as if Vecos is directly on site.
Please share your TeamViewer ID with our Service Desk, so we can make a connection with your On-premises system in a safe and reliable way.
In the cloud?
If you use our locker management system - Releezme Software as a Service (SaaS), you can call us directly on our service number so we can watch with you on your Releezme platform in the cloud. In this case, there is no need to use TeamViewer.
Our Service Desk will answer your questions by phone or via e-mail.