Customer Questionnaires Specialist

Ready to prove to our customers that their data is in safe hands?

At Vecos, we empower workplaces with smart technology. Our locker systems are transforming the way companies operate, giving employees more flexibility and organizations greater efficiency. But with innovation comes responsibility—especially when it comes to security and compliance. That’s where you come in.

As our Customer Questionnaires Specialist, you play a vital role in building trust with our enterprise clients. Global brands rely on our technology to keep their data safe, and they expect transparency and assurance. Your job is to ensure that our security standards are clearly communicated, accurately documented, and aligned with industry regulations.

Each day, you’ll dive into security questionnaires from customers, translating technical security measures into clear, confident responses. You’ll collaborate with our InfoSec, Legal, and Product teams to ensure that our responses align with frameworks like ISO 27001 and SOC 2. Whether it’s reviewing legal documents, addressing security concerns on customer calls, or refining our internal processes, you actively identify and report gaps between what is requested and what we have in place and help keep our security and compliance efforts world-class.

Who are we?

Vecos is a fast-growing global technology company specialized in smart locker systems, empowering flexible workplaces. With over 1.1 million smart lockers online, we proudly collaborate with leading brands, such as Nike, EY, Lego, Microsoft, and Deloitte.

And at Vecos, it’s not just about our advanced technology. Our working culture and the team’s wealth of talent make the winning combination. That’s how we remain market leader and trendsetter in smart locker systems. Team Vecos currently consists of over 100 highly driven colleagues working globally across all continents, from the USA to Australia.

We have ambitious growth targets to disrupt the traditional locker market, and transition workplaces to smart locker solutions. Smart Lockers give users and facilities managers a smooth user experience, and save time, money and significant resources. Companies can do more, with less lockers. Which also benefits our planet.

Who are you?

You have a strong technical foundation in cybersecurity and compliance, combined with excellent communication skills. You’re analytical, detail-oriented, and thrive in an environment where accuracy matters. Managing multiple security requests is no problem for you—you work efficiently and proactively to meet deadlines while maintaining high standards.

Experience with cloud environments, APIs, and security frameworks is a plus, but more importantly, you’re eager to learn and grow. If you’ve worked with security questionnaires or compliance-related tasks before, great. If not, but you have the right mindset and a strong understanding of security concepts, we’d still love to hear from you.

Why join Vecos?

We’re a fast-growing tech company with big ambitions. Our solutions are used by some of the world’s most innovative brands, and we’re leading the shift toward smarter workplaces. At Vecos, you’ll be part of a dynamic, collaborative team where your work directly contributes to our success.

We offer a flexible, international work environment where you can develop your skills, take ownership of your work, and grow with us. Security and compliance are critical to our mission—and in this role, you’ll be at the heart of it. Ready to make an impact? Let’s talk.

    #Eindhoven                                    #Hybride/Remote

Get in touch with us

Are you ready to make an impact and grow with us? Apply now and let’s shape the future together! Brigitte Esteves (Manager People & Culture): recruitment@vecos.com.

Get in touch with us